Record how you handle a common ticket; SkillForge makes a SKILL.md so an agent can triage and respond the same way.
Record a support skill free What is SKILL.md?Record the exact steps you take on a common ticket — lookups, canned replies, status changes — and SkillForge turns it into a repeatable SKILL.md.
Does it work with my helpdesk?
SkillForge captures whatever you do on screen, so it works with any web-based helpdesk.